In the last blog, I introduced NLP In Sales. We talked about Rapport, so lets go a little deeper this time. Using NLP in business or NLP in sales gives you tools for building rapport beyond any other system I have come across. The basic principle is built upon the technique of matching and mirroring, where you essentially behave and communicate in similar ways to the other person.
Some of the things you can use when you are building rapport in any context, whether it is NLP is sales, business, education or any area include:
Matching physiology – standing or sitting in a similar physiology to the other person
Gestures – when you talk using similar key gestures to the other person
Key words – if the other person uses certain key words or phrases, then using them as well can help to build rapport
Content – the classic way to build rapport is to find something in common with the other person and talk about that
Breathing – matching the other person’s breathing – something tricky to do, however can be exceedingly effective
The most important things to do is to do these things gracefully – the most effective way is by learning them on an NLP training.
More about NLP in Sales in the next blog…