Negotiations can be challenging for many people. As in the last NLP blog, I talked about how with parts integration you want to chunk up both parts to a level where they can find some agreement, the same holds true in negotiations. Negotiations, when they work, involve finding some level of agreement and then working on specifics based around this. Negotiations with other people involve several other key areas to focus on. The first is the attitude you take before you start.
I once had a client who many people would describe as being completely ‘power mad’. His whole goal was to win every argument or sale at any cost. He frequently would win arguments through inducing fear in the other party. However, whether he won or lost left the other side feeling resentful and unhappy.
Going into any negotiation with a ‘win-lose’ attitude is never going to be the most successful. Have a ‘win-win’ focus, where both parties are left satisfied, is in the long term far more rewarding. This is also true in sales. Again, I have know many sales people who use ‘hard sales’ techniques which are like attacking someone with a sledgehammer! Even if they make a sale, they will leave the person unhappy and never find repeat customers. Buyer’s remorse is never a good situation (unless of course it is the thing that stops you buying lots of junk!). Satisfied customers are more likely to become long term customers and also recommend you to other people.
More about negotiations in the next blog…
If you want to learn powerful skills for negotiating, building rapport and resolving conflict, you can join us on the next NLP Practitioner training between March 14 – 20 in London.